Common Questions
- Do I need to register my guarantee?
- What will void the guarantee on my cookware?
- How do I know if my product is covered by the guarantee?
- How do I claim under the guarantee?
- Do I need my receipt to make a claim on the guarantee?
- How can I return my item? Can I drop it off?
- Where do I send my product?
- Do I have to pay to return my product?
- What else should I include when returning my product?
- How long will it take for you to asses my guarantee claim?
- Can I send photos of my product instead?