How long does it take to get my refund after the product has been sent? 17 April 2024 08:21 Updated Please allow 10 working days from the time the parcel arrives for the refund to be processed. Related articles Do I have to pay to return my order? How do I return an unwanted, incorrect or damaged order? How can I return my item? Can I drop it off? Why isn’t my discount code working? Do I have to pay to return my product?