Submit a request – Meyer Group Help & FAQs

Please select the reason for your enquiry

Your email address

Your name

Brand

This is usually found on the base of the product. For Circulon, Prestige, Hestan or Oneida please go to the relevant branded website to submit a query.

Why are you contacting us today?

For guarantee claims please ensure you attach photographs showing the problem, the interior, exterior, handles etc. and any batch codes/sizes stamped on the base of each product.

Subject

Details of Enquiry

Please enter the details of your enquiry.

Why do you wish to return your order or part of your order?

Where did you buy your product/s from?

Date of purchase

If the exact date is not known, please select an approximate

Order number

If the product was initially purchased from us (or replaced by us), please provide your order number.

Type of product

Product code

This is usually found on the base of the pressure cooker

Batch code

This is usually found on the base of the product

When did the problem first occur?

Roughly how often is the product used?

Hob type

What types of food have been cooked?

What oils/fats (if any) are used?

What utensils do you mainly use?

How do you clean the product?

Address line 1

Address line 2

City

Postcode

Country

Within 12 Months

Attachments

Add file or drop files here