How can I return my item? Can I drop it off? 13 November 2019 14:58 We do not have a drop-off facility. You would need to return via the Post Office or other courier. Related articles How do I return an unwanted, incorrect or damaged order? Do I have to pay to return my product? Where do I send my product? How do I claim under the guarantee? How do I know if my product is covered by the guarantee?